Last Updated: July 2026
Welcome (The Page Nobody Plans to Read… Until They Need It)
We know.
You came here dreaming about turquoise waters, ancient temples, camel rides, and maybe discovering your travel personality—not reading Terms & Conditions.
Unfortunately, even the Pharaoh’s lawyers insisted we have one.
The good news? We’ve written this in plain English. No hidden hieroglyphics. No confusing legal spells. Just a fair agreement that helps protect both you and us, so everyone can focus on enjoying Egypt.
By using Voyamara, booking through our website, contacting us, or participating in one of our tours, you agree to these Terms & Conditions.
1. About Voyamara
Voyamara (“we”, “our”, or “us”) is an Egypt-based travel platform that connects travelers with tours, excursions, activities, transportation services, and travel experiences throughout Egypt.
Our office is located at:
Al-Hadaba, South District, Hawidak Square, Hurghada, Egypt
Email:
booking@voyamara.com
WhatsApp:
+20 100 316 4931
2. Our Services
Voyamara offers a variety of travel experiences including:
- Day trips
- Multi-day tours
- Airport transfers
- Desert safaris
- Snorkeling trips
- Diving experiences
- Boat excursions
- Historical tours
- Nile cruises
- Cultural experiences
- Accommodation recommendations
- Travel planning assistance
- AI-powered travel inspiration tools
Some services are operated directly by Voyamara, while others are delivered by carefully selected local partners.
3. Booking with Voyamara
When you make a booking, you confirm that:
- You are at least 18 years old, or have permission from a parent or legal guardian.
- The information you provide is accurate.
- You have read these Terms.
- You accept the applicable cancellation policy.
- You understand the requirements of the activity you are booking.
Providing incorrect information may affect your booking.
4. Prices
We believe holidays should include surprises—not your final bill.
That’s why:
- Prices shown are transparent whenever possible.
- We don’t intentionally hide mandatory charges.
- Prices may change before your booking is confirmed.
- Once confirmed, your agreed price will not change unless required by circumstances outside our control.
All prices are shown in the stated currency.
5. Payments
At this time, Voyamara primarily accepts cash payment unless another payment method has been agreed in advance.
Payment instructions will always be provided before your tour.
Future online payment methods may become available.
6. Booking Confirmation
A booking becomes confirmed once:
- We confirm availability.
- You receive confirmation from our team.
- Any required booking information has been received.
Until then, requested tours remain subject to availability.
7. Changes Requested by You
Plans change—we understand.
If you’d like to modify your booking, we’ll always do our best to help.
Changes depend on:
- Availability
- Partner policies
- Timing
- Type of activity
Some changes may not be possible after reservations have been confirmed.
8. Changes Made by Voyamara
Occasionally, circumstances beyond our control require adjustments.
For example:
- Weather conditions
- Government restrictions
- Safety concerns
- Road closures
- Operational issues
- Boat maintenance
- Flight schedule changes
If this happens, we may change:
- Pickup times
- Vehicle type
- Tour order
- Guide
- Boat
- Restaurant
- Route
- Small itinerary details
Whenever possible, we’ll provide an equivalent or better experience.
9. Force Majeure
Sometimes life throws bigger surprises than even Egypt’s weather.
Voyamara cannot be held responsible for delays or cancellations caused by events outside our reasonable control, including:
- Extreme weather
- Sandstorms
- Floods
- Natural disasters
- Government actions
- Political events
- Military restrictions
- Public health emergencies
- Airport closures
- Airline delays
- Strikes
- Power outages
- Civil unrest
In these situations, we’ll always try to find the best available solution.
10. Health & Medical Conditions
Your safety comes first.
Before participating in certain activities, you must inform us of any relevant medical conditions, including but not limited to:
- Pregnancy
- Heart conditions
- Asthma
- Severe allergies
- Recent surgery
- Back or neck injuries
- Mobility limitations
- Epilepsy
- Diabetes
- Other conditions that could affect your participation
Failure to disclose important medical information may result in being unable to participate for safety reasons.
11. Activity Requirements
Some experiences require minimum ages or physical abilities.
Examples include:
Diving
Minimum age: 9 years
Quad Biking
Minimum age: 14 years
Some tours may have additional restrictions depending on the operator.
12. Safety Rules
Our guides are there to help everyone enjoy their trip safely.
Guests must:
- Follow guide instructions.
- Respect safety equipment.
- Respect wildlife.
- Respect local communities.
- Follow Egyptian laws.
For everyone’s safety, participation may be refused if a guest:
- Appears under the influence of alcohol or drugs.
- Behaves aggressively.
- Endangers others.
- Refuses safety instructions.
- Damages equipment.
- Harasses staff or other guests.
No refund will be provided if participation is refused for these reasons.
13. Respecting Egypt
Egypt has welcomed travelers for thousands of years.
We kindly ask every guest to:
- Respect local customs.
- Dress appropriately where required.
- Protect historical monuments.
- Avoid touching coral reefs.
- Never feed wildlife.
- Dispose of rubbish responsibly.
- Treat local people with kindness.
Responsible tourism helps preserve Egypt for future generations.
14. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance before traveling.
If you already have travel insurance, our team will gladly help direct you to hospitals or clinics that may accept your insurance whenever possible.
Voyamara may also recommend trusted travel insurance providers through affiliate partnerships.
Purchasing insurance remains your personal decision unless required for a specific activity.
15. Photos & Videos
During tours, our guides or photographers may capture photos and videos.
These may be used on:
- Our website
- Social media
- Marketing campaigns
- Advertisements
- Printed materials
If you would prefer not to appear, simply tell your guide before or during your tour.
We’ll happily respect your choice.
16. AI Features
Voyamara’s AI Travel Personality Quiz is designed for entertainment and travel inspiration.
Results should not be interpreted as professional travel advice or guarantees regarding destinations or experiences.
Even if the AI tells you you’re secretly a Pharaoh… you’ll still need a ticket to visit the pyramids.
17. Multi-Language Support
We proudly assist travelers from around the world.
Whenever possible, customer support is available in multiple languages.
However, in the event of any misunderstanding caused by translation, the English version of our policies and communications will take precedence.
18. Intellectual Property
Everything you see on Voyamara—including our branding, logos, graphics, original text, AI concepts, quizzes, illustrations, and website content—is protected by intellectual property laws.
Please don’t copy, reproduce, or use our content without permission.
Our Pharaoh worked very hard on it.
19. External Links
Our website may include links to third-party websites, including affiliate partners.
We are not responsible for the content, privacy practices, or services provided by those websites.
20. Limitation of Liability
While we work hard to deliver unforgettable experiences, Voyamara cannot be held responsible for losses resulting from:
- Airline delays
- Lost luggage
- Weather
- Personal belongings
- Actions of third-party providers
- Government decisions
- Events beyond our reasonable control
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
21. Governing Law
These Terms are governed by the laws of the Arab Republic of Egypt.
Any disputes arising from these Terms shall be handled under the applicable laws and courts of Egypt unless otherwise required by law.
22. Changes to These Terms
As Voyamara grows, these Terms may occasionally be updated.
The latest version will always be published on our website.
Contact Us
Questions?
Need help?
Want clarification before booking?
We’re always happy to help.
📍 Al-Hadaba, South District, Hawidak Square, Hurghada, Egypt
📱 WhatsApp: +20 100 316 4931
One Last Thing…
If you’ve actually read this far, congratulations.
You’re officially more prepared than most travelers—and probably not a Snorkel Potato.
Now close this page, pack your sunglasses, and let us show you the best of Egypt. 🇪🇬🌴