Let’s Get You to Egypt (Without the Stress)
Planning a holiday should feel exciting—not like solving an ancient Egyptian puzzle.
At Voyamara, we’ve made our booking process as simple, transparent, and friendly as possible. No hidden fees. No confusing steps. No mysterious “processing charges” appearing at the last minute.
Just tell us where you’d like to go, and we’ll help make it happen.
1. How to Book
Booking with Voyamara is simple.
You can book through:
- Our website
- Social media (where available)
- Directly with one of our team members
Once we receive your request, we’ll confirm:
- Availability
- Pickup details
- Tour information
- Price
- Payment instructions
- Meeting point (if applicable)
2. Booking Confirmation
A booking is considered confirmed once:
- We have confirmed availability.
- We have received all required booking details.
- You have confirmed your reservation with our team.
Until confirmation is received, availability is not guaranteed.
3. Information We Need
To provide the best experience, we may ask for:
- Full name
- Nationality
- Number of guests
- Hotel or accommodation
- Room number (sometimes, if required for pickup)
- WhatsApp number
- Preferred language
- Tour date
- Flight details (only if needed)
- Special requests
- Medical conditions relevant to the activity
Providing accurate information helps us avoid delays and ensures smooth pickup.
4. Payment
At the moment, Voyamara primarily operates with cash payment.
Your payment instructions will always be clearly explained before your experience.
Future payment options may include online card payments or bank transfers as our services continue to grow.
5. Currency
Prices may be displayed in:
- Euro (€)
- US Dollar ($)
- Egyptian Pound (EGP)
The agreed booking price is the amount confirmed by our team.
Currency exchange rates may vary depending on the date of payment.
6. Are There Hidden Fees?
No.
We dislike hidden fees just as much as you do.
The price we confirm with you includes the services listed in your booking confirmation.
If something is not included (such as personal expenses, optional activities, souvenirs, or tips), we’ll tell you clearly before your trip.
7. Pickup Service
Many of our tours include hotel pickup.
To make everything run smoothly:
- Be ready at the agreed pickup time.
- Keep your phone available.
- Watch your WhatsApp for updates if needed.
Pickup times may vary slightly due to traffic, weather, or other guest pickups.
Our drivers and guides will do their best to arrive as close to the scheduled time as possible.
8. Hotel Pickups Outside Standard Areas
Some hotels located outside our standard pickup zones may have an additional transportation fee.
If this applies to your booking, we’ll always let you know before confirming your reservation.
No surprises.
9. Last-Minute Bookings
Feeling spontaneous?
We love that.
We’ll always try our best to arrange last-minute bookings, but availability cannot be guaranteed.
Some experiences require permits, reservations, or minimum participant numbers.
The earlier you book, the more options you’ll have.
10. Group Bookings
Traveling with family, friends, colleagues, or a large group?
Great!
We can help organize:
- Family holidays
- Private groups
- School trips
- Corporate outings
- Special celebrations
- Honeymoons
- Birthday trips
Group bookings may qualify for special pricing or customized itineraries depending on availability.
11. Private Tours
Many of our experiences are available as private tours.
Private tours may include:
- Flexible pickup times
- Customized itineraries
- Private transportation
- Personal guide
- Additional privacy and comfort
Availability depends on the specific activity.
12. Special Requests
Need something a little different?
Just ask.
Examples include:
- Vegetarian meals
- Vegan meals
- Birthday surprises
- Anniversary decorations
- Child seats
- Wheelchair assistance (where available)
- Private vehicles
- Multi-language guide requests
We’ll always do our best to accommodate your request, although some services depend on availability.
13. Multi-Language Support
Travel is easier when someone speaks your language.
Voyamara proudly supports travelers from around the world.
Whenever possible, assistance is available in multiple languages before, during, and after your trip.
If we can’t communicate directly in your preferred language, we’ll always do our best to find a solution.
14. Tour Vouchers
For some bookings, you may receive:
- Booking confirmation
- Digital voucher
- WhatsApp confirmation
- Email confirmation
Please keep this information available on the day of your activity.
15. Travel Documents
Guests are responsible for ensuring they have:
- Valid passport
- Required visas
- Entry permissions
- Identification documents
- Any documents required for domestic flights
Voyamara cannot be held responsible for denied entry resulting from missing or invalid travel documents.
16. Travel Insurance
Although not mandatory for most experiences, we strongly recommend purchasing travel insurance.
Travel insurance may provide protection in case of:
- Medical emergencies
- Flight delays
- Lost luggage
- Trip interruptions
- Unexpected cancellations
If you already have travel insurance, we’ll gladly assist you in locating hospitals or clinics in Egypt that may work with your provider.
17. Health & Safety
Some activities involve physical effort or environmental conditions.
Please inform us before booking if you have:
- Pregnancy
- Heart conditions
- Asthma
- Recent surgery
- Severe allergies
- Mobility limitations
- Back or neck injuries
- Any condition that could affect your safety
Your wellbeing is always our priority.
18. Activity Requirements
Certain activities have age or participation restrictions.
For example:
Scuba Diving
Minimum age: 16 years
Quad Biking
Minimum age: 16 years
Additional restrictions may apply depending on the operator or activity.
19. Respect for Local Culture
Egypt is a country rich in history, culture, and traditions.
We kindly ask all guests to:
- Respect local customs.
- Dress appropriately when visiting religious sites.
- Follow guide instructions.
- Help protect historical monuments and natural environments.
- Treat local communities with kindness and respect.
Responsible tourism helps preserve Egypt’s beauty for future generations.
20. Communication
We’ll keep you informed before your tour.
Important updates may be sent through:
- Phone call
Please make sure the contact information you provide is correct.
21. Changes to Your Booking
Need to make changes?
No problem.
Whenever possible, we’ll gladly help you:
- Change dates
- Update guest numbers
- Adjust pickup details
- Upgrade to a private tour
- Add extra experiences
Changes are subject to availability and partner policies.
22. Why Book with Voyamara?
We know you have choices.
Here’s what we promise:
✅ Transparent pricing
✅ Friendly local experts
✅ Multi-language customer support
✅ Carefully selected local partners
✅ Personalized recommendations
✅ WhatsApp assistance before, during, and after your trip
✅ Honest advice—even if it means recommending a different tour that’s a better fit for you
We’re not here to sell you just any excursion.
We’re here to help you create unforgettable memories in Egypt.
Contact Us
Need help planning your trip?
Questions before booking?
Want recommendations?
We’re always happy to help.
📍 Office
Al-Hadaba, South District, Hawidak Square, Hurghada, Egypt
📧 Email
booking@voyamara.com
📱 WhatsApp
+20 100 316 4931
One Last Thing…
Whether you’re visiting Egypt for the first time or returning for another adventure, we’re honored that you’re considering traveling with us.
We’ll do everything we can to make your journey smooth, memorable, and filled with stories you’ll be telling long after your suitcase is unpacked.
Now… stop reading policies and start planning your adventure. Egypt is waiting. 🇪🇬🌊